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January 17, 2019 - Airline Passenger Bill of Rights and Tanya in the Canary Islands - Trip Day 6

1/17/2019

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Elisa's Daily Scoop 
Covering Long Island & NYC Boroughs 
CURRENTLY IN: LONG ISLAND, NEW YORK
​NEXT TRIP DEPARTS IN: 30 DAYS: DISNEY WORLD, FLORIDA

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Tanya's Daily Scoop 
Covering the West Coast & the World
​CURRENTLY IN: ARRECIFE, LANZAROTE, THE CANARY ISLANDS

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​Airline Passenger Bill of Rights

Howdy folks!!
What a lovely surprise finding Tanya's blog up and ready when I signed on today!  

After what sounds and looks like (from photos posted on yesterday's blog) a fun and exotic day in Casablanca, Tanya is now visiting her first island in the Canary Islands - Arrecife, Lanzarote.

Tanya detailed interesting facts about this island, so do read her Scoop today!

The Canary Islands are definitely on my bucket list and in fact, I will be planning mine and the girls' visit there when the new AM Resorts All-inclusive is finalized later this year.  Let me clarify this - the resort will be completed later this year - our trip will probably not be until 2020.

From all the trouble Tanya has had this week with her lost luggage - (incidentally, it's supposed to be delivered to her today - I'll have to ask her if it has been delivered)- it was perfect timing that I received my email newsletter today from Your AAA Daily, in which they talk about Passenger Bill of Rights.

Click on this link to read full article: 
Flight Rights: Get to Know Your Airline Passenger Bill of Rights
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(photo credit: philly.com)
This information is readily available through the U.S. Transportation Department, but thanks to this timely email today, I'm inspired to summarize the most important facts for your information:

​Ticket Pricing:
You have a right to know the full cost of the ticket as part of the DOT’s full fare advertising rule. This includes government taxes and fees, all fees pertaining to baggage, meals, reservation changes or cancellations and advanced or upgraded seating before your flight.

Ticket Change & Cancellation
Airlines are required to let you change or cancel your reservation within 24 hours of booking without charging a fee.
However, be sure to read the fine print. A non-refundable ticket could become refundable if the airline is the direct reason for your cancellation, such a nonstop flight being converted into a connecting flight.

Delayed/Cancelled Flights
(This point was a bit of an eye-opener to me even though I've traveled extensively)
There are no federal requirements for compensation regarding delayed or canceled flights, therefore, be sure to check your airline’s policies – listed under “contracts of carriage” – to see what you’re entitled to when your flight is delayed, such as meal vouchers or free hotel accommodations for overnight delays.

If you’re stuck on the tarmac during the delay, airlines must give passengers food and water no more than two hours after the delay begins and keep the bathrooms operational. They must also let passengers off the aircraft within three hours for domestic flights and four hours for international flights, provided that there are no safety, security or airport operations repercussions.

Keep in mind, though, that if you get off the plane during a tarmac delay, the airline doesn’t have to let you back on or take your luggage off the plane.

Bumping
Voluntary:
If you volunteer to give up your seat on an overbooked flight, you’re entitled to rewards such as vouchers for future travel, a hotel stay or even cash, so be sure to discuss and know the specific rewards when doing so.   

Involuntary:
If you are bumped from your flight:
  • You have the right to ask the airline to explain your rights in a written document, detailing how the airline decides who does or doesn’t get to stay on the flight.
  • Your ticket may be used on another flight or you can request an involuntary refund for it.
  • You are also entitled to compensation (although there are exceptions) as bumped passengers can get as much as double the price of their tickets.
Lost Bags
Airlines are required to pay passengers for loss of, damage to or delay in receiving their baggage. Additionally, if a bag is lost, airlines are required to refund any fee associated with it from all segments of the trip to the passenger.

Traveling with disabilities
If you have a disability, you generally don’t need to notify the airline ahead of time. But if the airline needs to make certain accommodations, you may be required to give a notice 48 hours before your flight. Additionally, you may employ an off-duty crew member or a volunteer as your attendant for the duration.

Pets on board
Policies and rules regarding pets vary with airlines, so it's important to check with each airline. However, in general, here are some guidelines:
  • Emotional support animal: If you’re bringing an emotional support animal, you must bring documentation within the last year from a certified mental health physician that certifies your need. You must also be aware of which animals are allowed on board, as this varies from airline to airline.
  • Therapy animals - Standard pet-related regulations and restrictions apply. Therapy animals are defined as pets that have been trained and registered by a therapy organization and are not considered service animals.
  • Service animals - U.S. airlines cannot limit the number of service animals in the cabin and are required to allow passengers to keep them on their person. Additionally, service animals do not require health certificates to travel. But if the animal poses a safety or health risk or disrupts others, the airline can take appropriate measures to deal with the situation.

Filing complaints
You have the right to file a complaint with the airline and the DOT. Complaints should be made after the flight has ended unless the they relate to emergency situations.


I do hope this is helpful to you - and please stay aware of these facts for your future air travel!!

That's about it for now guys!  See you back here tomorrow!!
-Travelin' Elisa
xoxo

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Tanya in the Canary Islands

​First off I want to say how weird it is to be typing 2019 (I know, I’m 17 days late at noticing - but it’s pretty weird). So now that I got that off of my chest I shall continue…

Greetings from Arrecife, Lanzarote! Our first island to visit within the Canary Islands chain.
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Arrecife (which means “reef” in Spanish) is the capital of Lanzarote, it is renowned for its abundance of reefs and islets along its coast. 
This island offers many natural wonders, from the fabulous El Reducto beach to the craters, lava tunnels, canals and tubes of Los Volcanes Nature Park. 
Also famous For Timanfaya National Park, located in the southwestern part of the island and made up entirely of volcanic soil. Its symbol is famous statue "El Diablo."

Fun Fact #1
At 180 million years old, Lanzarote is considered as the oldest of the Canary Islands. El Hiero being the youngest at the tender age of 750,000. Now that is a HUGE age cap right there!!

Fun Fact #2
Lanzarote is the largest Canary Island and the first to inhabit Humans!

We are just about to step off of the ship for the first time since getting back onboard from Casablanca on Tuesday. And being that we were at sea yesterday, I had a difficult time posting the Daily Scoop in time for our scheduled subscriber emails.
PLEASE CLICK HERE to read what you missed about my visit to Casablanca along with my 10 tips that are not sugar coated for visiting Casablanca.

As far as yesterday went, well I guess I will never know how much Dave can sleep. Because first off I thought it was a nice gesture for me not to wake him up early and since I kept the lights off, I too eventually fell back asleep. But that wasn’t all - after breakfast we headed to one of our favorite spots on this ship. 
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In the Atrium (c)travelincousins.com
We went to read and browse what websites were available to me, while Dave dozed off!

And he napped a number of other times throughout the day as well. This guy can really sleep!

During one of the period that he was awake, we had checked out the Captain’s Bridge. Which was pretty cool.
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Overall it was a fairly mellow day for me. Reading, writing, shopping for cruises, discussing future trips with Dave (when he was awake), eating (of course…this is a cruise! lol), and seeing the rather enjoyable performance of World Beat, which was a lively showcase of talented performers strutting their stuff to cultural dances from around the world.

These guys and gals had the audience toe tapping and clapping right along for almost an hour straight and that was only one of the 2 performance times that they had scheduled for the night. 
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At the Stardust Theater (c)travelincousins.com
After dinner we decided to take an evening stroll on the top deck to check out how things were going, see what the weather was like and to get some fresh air.

We pretty much called it a night after that and came back to our room to prep for this morning and of course since Dave had worked so hard all day - he really needed a good nights sleep! LOL

Time to go explore. I'll fill you in on things tomorrow,
-Travelin' Tanya
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